2024 |
Chen, Y., Wang, H., Rao Hill, S., & Li, B. (2024). Consumer attitudes toward AI-generated ads: Appeal types, self-efficacy and AI's social role. Journal of Business Research, 185. DOI |
2023 |
Rao Hill, S., & Corral de Zubielqui, G. (2023). Managing Privacy in B2B Marketing: A Systematic Literature Review. Journal of Computer Information Systems, 63(3), 574-591. DOI Scopus6 WoS2 |
2022 |
Rao Hill, S., & Tombs, A. G. (2022). When does service employee’s accent matter? Examining the moderating effect of service type, service criticality and accent service congruence. European Journal of Marketing, 56(7), 1-29. DOI Scopus4 WoS2 |
2022 |
Rao Hill, S., & Qesja, B. (2022). Social media influencer popularity and authenticity perception in the travel industry. Service Industries Journal, 43(5-6), 1-23. DOI Scopus13 WoS1 |
2022 |
Wilkie, D. C. H., & Rao Hill, S. (2022). Beyond brand personality. A multidimensional perspective of self-congruence. Journal of Marketing Management, 38(13-14), 1529-1560. DOI Scopus12 WoS7 |
2022 |
Chan, R., Troshani, I., Rao Hill, S., & Hoffmann, A. (2022). Towards an understanding of consumers’ FinTech adoption: the case of Open Banking. International Journal of Bank Marketing, 40(4), 886-917. DOI Scopus77 WoS19 |
2022 |
Noor, N., Rao Hill, S., & Troshani, I. (2022). Developing a service quality scale for artificial intelligence service agents. European Journal of Marketing, 56(5), 1301-1336. DOI Scopus25 WoS4 |
2022 |
Noor, N., Rao Hill, S., & Troshani, I. (2022). Recasting Service Quality for AI-Based Service. Australasian Marketing Journal, 30(4), 297-312. DOI Scopus7 WoS3 |
2021 |
Noor, N., Hill, S. R., & Troshani, I. (2021). Artificial Intelligence Service Agents: Role of Parasocial Relationship. JOURNAL OF COMPUTER INFORMATION SYSTEMS, 62(5), 15 pages. DOI Scopus29 WoS14 |
2021 |
Kao, K. C., Rao Hill, S., & Troshani, I. (2021). A cross-country comparison of online deal popularity effect. Journal of Retailing and Consumer Services, 60, 1-10. DOI Scopus11 WoS5 |
2020 |
Nguyen, L., Conduit, J., Lu, V., & Rao Hill, S. (2020). Collective Empowerment in Online Communities: Conceptualization, scale refinement and validation. Journal of Marketing Theory and Practice, 28(3), 301-317. DOI Scopus10 WoS6 |
2020 |
Kao, K. C., Rao Hill, S., & Troshani, I. (2020). Effects of cue congruence and perceived cue authenticity in online group buying. Internet Research, 30(3), 945-970. DOI Scopus23 WoS11 |
2020 |
Le, N. T., Rao Hill, S., & Troshani, I. (2020). Perceived Control and Perceived Risk in Self-service Technology Recovery. Journal of Computer Information Systems, 62(1), 164-173. DOI Scopus24 WoS19 |
2020 |
Troshani, I., Rao Hill, S., Sherman, C., & Arthur, D. (2020). Do We Trust in AI? Role of Anthropomorphism and Intelligence. Journal of Computer Information Systems, 61(5), 481-491. DOI Scopus68 WoS35 |
2020 |
Rao Hill, S., & Carrillat, F. (2020). Getting some of that personality: There is an app for that!. Journal of Consumer Behaviour, 20(4), 871-883. DOI Scopus4 WoS4 |
2020 |
Rao Hill, S., Troshani, I., & Chandrasekar, D. (2020). Signalling effects of vlogger popularity on online consumers. Journal of Computer Information Systems, 60(1), 76-84. DOI Scopus65 WoS42 |
2019 |
Nguyen, L., Lu, V., Rao Hill, S., & Conduit, J. (2019). The mediating role of brand knowledge on employees’ brand citizenship behaviour: Does organisational tenure matter?. Australasian Marketing Journal, 27(3), 169-178. DOI Scopus24 WoS20 |
2018 |
Hoang, H., Rao Hill, S., Lu, V., & Freeman, S. (2018). Drivers of service climate: an emerging market perspective. Journal of Services Marketing, 32(4), 476-492. DOI Scopus21 WoS12 |
2017 |
Hoang, H., Rao Hill, S., Freeman, S., Lu, V., & Imrie, B. (2017). Developing service climate in local vs. foreign firms in smaller Asian emerging markets: a resource-based and social exchange perspective. International Journal of Human Resource Management, 28(4), 627-656. DOI Scopus14 WoS11 |
2017 |
Kao, C., Rao Hill, S., & Troshani, I. (2017). Online consumers' responses to deal popularity as an extrinsic cue. Journal of Computer Information Systems, 57(4), 374-384. DOI Scopus15 WoS10 |
2017 |
Sharma, S., Conduit, J., & Rao Hill, S. (2017). Hedonic and eudaimonic well-being outcomes from co-creation roles: a study of vulnerable customers. Journal of Services Marketing, 31(4/5), 397-411. DOI Scopus95 WoS72 |
2016 |
Nguyen, L., Conduit, J., Lu, V., & Rao Hill, S. (2016). Engagement in online communities: implications for consumer price perceptions. Journal of Strategic Marketing, 24(3-4), 241-260. DOI Scopus23 WoS19 |
2014 |
Hill, S., Troshani, I., & Burgan, B. (2014). Broadband adoption in regional and urban households. Journal of Computer Information Systems, 54(3), 57-66. DOI Scopus12 WoS9 |
2014 |
Sharma, S., Conduit, J., & Rao Hill, S. (2014). Organisational capabilities for customer participation in health care service innovation. Australasian Marketing Journal, 22(3), 179-188. DOI Scopus73 WoS58 |
2014 |
Tombs, A., & Hill, S. (2014). The effect of service employees’ accent on customer reactions. European Journal of Marketing, 48(11-12), 2051-2070. DOI Scopus28 WoS20 |
2013 |
Keh, H., Ren, R., Rao Hill, S., & Li, X. (2013). The beautiful, the cheerful, and the helpful: the effects of service employee attributes on customer satisfaction. Psychology & Marketing, 30(3), 211-226. DOI Scopus88 WoS75 |
2012 |
Clarke, M., & Rao Hill, S. (2012). Promoting employee wellbeing and quality service outcomes: The role of HRM practices. Journal of Management & Organization, 18(5), 702-713. DOI Scopus31 WoS25 |
2012 |
Clarke, M. A., & Hill, S. R. (2012). Promoting employee wellbeing and quality service outcomes: The role of HRM practices. Journal of Management & Organization, 18(5), 702-713. DOI |
2011 |
Rao Hill, S., & Tombs, A. (2011). The effect of accent of service employee on customer service evaluation. Managing Service Quality, 21(6 Sp Iss), 649-666. DOI Scopus39 WoS28 |
2011 |
Rao Hill, S., Burgan, B., & Troshani, I. (2011). Understanding broadband adoption in rural Australia. Industrial Management & Data Systems, 111(7), 1087-1104. DOI Scopus17 WoS15 |
2011 |
Troshani, I., & Rao Hill, S. (2011). Regulating mobile services: An institution-based view. International Journal of E-Business Research, 7(1), 52-70. DOI Scopus3 WoS1 |
2011 |
Troshani, I., Jerram, C., & Rao Hill, S. (2011). Exploring the public sector adoption of HRIS. Industrial Management & Data Systems, 111(3-4), 470-488. DOI Scopus99 WoS60 |
2011 |
Wickramasinghe, N., Troshani, I., Hill, S., Hague, W., & Goldberg, S. (2011). A transaction cost assessment of a pervasive technology solution for gestational diabetes. International Journal of Healthcare Information Systems and Informatics, 6(4), 60-76. DOI Scopus12 WoS4 |
2011 |
Rao Hill, S., & Paphitis, K. (2011). Can consumers be racist?: an investigation of the effect of consumer racism on product purchase. Asia Pacific Journal of Marketing and Logistics, 23(1), 57-71. DOI Scopus13 WoS9 |
2010 |
O'Doherty, K., Rao Hill, S., Maio Mackay, M., & McPherson, J. (2010). Mobile Data Service usage and preference: an investigation of Australian consumers. International Journal of Mobile Communications, 8(1), 106-127. DOI Scopus17 WoS13 |
2010 |
Rao Hill, S., & Troshani, I. (2010). Factors influencing the adoption of personalisation mobile services: Empirical evidence from young Australians. International Journal of Mobile Communications, 8(2), 150-168. DOI Scopus41 WoS37 |
2009 |
Troshani, I., & Rao Hill, S. (2009). Linking stakeholder salience with mobile services diffusion. International Journal of Mobile Communications, 7(3), 269-289. DOI Scopus13 WoS11 |
2009 |
Hill, S. R., Rutherfurd-Markwick, K. J., Ravindran, G., Ugarte, C. E., & Thomas, D. G. (2009). The effects of the proportions of dietary macronutrients on the digestibility, post-prandial endocrine responses and large intestinal fermentation of carbohydrate in working dogs. NEW ZEALAND VETERINARY JOURNAL, 57(6), 313-318. DOI WoS12 Europe PMC7 |
2008 |
Lu, V., & Rao Hill, S. (2008). Building a theoretical framework for e-service export performance. International Journal of Business Environment, 2(2), 133-152. DOI |
2007 |
O'Doherty, K., Rao Hill, S., & Maio Mackay, M. (2007). Young Australians' perceptions of mobile phone content and information services: an analysis of the motivations behind usage. Young Consumers, 8(4), 257-268. DOI Scopus11 WoS11 |
2007 |
Troshani, I., & Rao Hill, S. (2007). Enabling e-business competitive advantage: Perspectives from the Australian financial services industry. International Journal of Business and Information, 2(1), 80-103. |
2007 |
Troshani, I., & Rao Hill, S. (2007). Drivers and inhibitors to XBRL adoption. International Journal of E-Business Research, 3(4), 98-111. DOI Scopus51 WoS35 |
2007 |
Troshani, I., & Rao Hill, S. (2007). The diffusion of mobile services in Australia: An evaluation using stakeholder and transaction cost economics theories. IADIS International Journal on WWW/Internet, 5(2), 40-57. |
2007 |
Rao Hill, S., & Troshani, I. (2007). A conceptual framework and propositions for the acceptance of mobile services. Journal of Theoretical and Applied Electronic Research, 2(2), 61-73. Scopus151 |
2007 |
Troshani, I., & Rao, S. (2007). Drivers and Inhibitors to XBRL adoption: A Qualitative Approach to Build a Theory in Under-Researched Areas. International Journal of E-Business Research (IJEBR), 3(4), 98-111. |
2006 |
Rao Hill, S., & Frazer, L. (2006). Australian franchisor websites: Moving towards network behaviour. Journal of Theoretical and Applied Electronic Research, 1(1), 56-64. DOI Scopus11 |
2006 |
Rao Hill, S., & Quester, P. (2006). Ethical marketing in the internet era: a research agenda. International Journal of Internet Marketing and Advertising, 3(1), 19-34. DOI Scopus4 |
2005 |
Rao Hill, S., & Frazer, L. (2005). The use of internet-based technologies in Australian franchise systems: A preliminary study. Journal of Internet Business, 2, WWW 1-WWW 19. |
2004 |
Rao Hill, S. (2004). Building inter-firm relationships online: perspectives from the Australian internet banking industry. International Journal of Internet Marketing and Advertising, 1(4), 371-387. DOI Scopus4 |
2004 |
O'Leary, C., Rao Hill, S., & Perry, C. (2004). Improving customer relationship management through database/Internet marketing. European Journal of Marketing, 38(3-4), 338-354. DOI Scopus53 |
2003 |
Rao Hill, S., Perry, C., & Frazer, L. (2003). The impact of internet use on inter-firm relationships in Australian service industries. Australasian Marketing Journal, 11(2), 10-21. DOI Scopus19 |
2003 |
Rao Hill, S., & Perry, C. (2003). Convergent interviewing to build a theory in under-researched areas: principles and an example investigation of Internet usage in inter-firm relationships. Qualitative Market Research, 6(4), 236-247. DOI Scopus114 |
2002 |
Rao, S., & Perry, C. (2002). Thinking about relationship marketing: Where are we now. Journal of Business and Industrial Marketing, 17(7), 598-614. DOI Scopus89 |
1991 |
HILL, S. R., MOORE, N. H., & PRUITT, S. W. (1991). COLD FUSION HOT METAL - AN ANALYSIS OF THE METALS FUTURES MARKET REACTIONS TO THE COLD FUSION ANNOUNCEMENT. JOURNAL OF FUTURES MARKETS, 11(3), 385-397. DOI WoS6 |
1991 |
KLEIN, B. K., HILL, S. R., DEVINE, C. S., ROWOLD, E., SMITH, C. E., GALOSY, S., & OLINS, P. O. (1991). SECRETION OF ACTIVE BOVINE SOMATOTROPIN IN ESCHERICHIA-COLI. BIO-TECHNOLOGY, 9(9), 869-872. DOI WoS15 Europe PMC10 |
1981 |
LATHAM, A., ALLISON, J., BOOTH, I., DICKINSON, B., HILL, S. R., IBBOTSON, M., . . . RAWLINSON, W. R. (1981). ELECTROPRODUCTION OF PI-O MESONS IN THE RESONANCE REGION AT Q2 = 1.0 (GEV-C)2. NUCLEAR PHYSICS B, 189(1), 1-14. DOI WoS9 |
1979 |
LATHAM, A., ALLISON, J., BOOTH, I., DICKINSON, B., HILL, S. R., IBBOTSON, M., . . . RAWLINSON, W. R. (1979). COINCIDENCE ELECTROPRODUCTION OF SINGLE NEUTRAL PIONS IN THE RESONANCE REGION AT Q2=0.5 (GEV-C)2. NUCLEAR PHYSICS B, 156(1), 58-92. DOI WoS11 |
1978 |
MORRIS, J. V., DARVILL, D. C., DAVENPORT, M., FOSTER, F., HUGHES, G., WRIGHT, J., . . . VAPENIKOVA, O. (1978). FORWARD ELECTROPRODUCTION OF SINGLE CHARGED PIONS IN RESONANCE REGION USING A DEUTERIUM TARGET. PHYSICS LETTERS B, 73(4-5), 495-499. DOI WoS9 |
1966 |
HILL, P. W., & HILL, S. R. (1966). FAINT BLUE STARS IN FAR SOUTHERN HEMISPHERE. MONTHLY NOTICES OF THE ROYAL ASTRONOMICAL SOCIETY, 133(2), 205-&. DOI WoS18 |
1960 |
HILL, S. R., BARKER, S. B., MCNEIL, J. H., TINGLEY, J. O., & HIBBETT, L. L. (1960). METABOLIC EFFECTS OF THE ACETIC AND PROPIONIC ACID ANALOGS OF THYROXINE AND TRIIODOTHYRONINE. JOURNAL OF CLINICAL INVESTIGATION, 39(3), 523-533. DOI WoS45 Europe PMC19 |