Lucie Marsh-Smith is a PhD researcher examining digital innovation, digital mindset, and digital dynamic capabilities within public healthcare systems. Her research focuses on how healthcare organisations develop the cognitive, organisational, and leadership capabilities required to adopt, embed, and sustain digital transformation in turbulent complex clinical environments.
 
Her doctoral research investigates the mechanisms through which digital mindsets shape the operationalisation of digital dynamic capabilities and enable innovation in hospital settings. Grounded in dynamic capabilities theory and organisational transformation scholarship, her work explores how sensing, seizing, and transforming capabilities are operationalised in healthcare organisations to support technology-enabled change under conditions of institutional complexity, professional autonomy, and resource constraint.
 
Using mixed qualitative and quantitative methodologies, Lucie is undertaking a PRISMA-guided scoping review, qualitative evidence synthesis, and empirical survey research involving clinicians, managers, and health service leaders. Her research sits at the intersection of health services research, digital health innovation, organisational capability development, and implementation science. It contributes to a growing international evidence base examining how workforce capability, leadership cognition, organisational culture, and contextual factors influence digital transformation outcomes in healthcare systems.
 
Alongside her doctoral studies, Lucie holds a senior leadership role in digital innovation within a large Australian public health service. Her professional practice informs a translational research approach that bridges theory and implementation, with a particular focus on how digital innovation is enacted within large, complex hospital networks.
 
Research Interests

Digital mindset in healthcare workforces
Digital dynamic capabilities and organisational transformation
Digital innovation and implementation in health systems
Leadership and workforce capability for digital health
Technology adoption and organisational change in hospital settings
Evidence synthesis and mixed-methods health services research

 
Lucie’s research program aims to generate theoretically rigorous, empirically validated, and implementation-relevant knowledge to support healthcare organisations in building sustainable digital capability and achieving the benefits of digital innovation.