Claudine Soosay

Teaching Strengths

Supply Chain Management
Sustainability
Value Chains

APrf Claudine Soosay

Associate Professor of Operations and Supply Chain Management

School of Management

College of Business and Law

Eligible to supervise Masters and PhD - email supervisor to discuss availability.

Available For Media Comment.

Dr Claudine Soosay is Associate Professor, Operations and Supply Chain Management at UniSA Business. She holds a Bachelor of Science (B.Sc) with Honours from the National University of Singapore, an MBA and a PhD (Supply Chain Logistics) from Western Sydney University, and a Graduate Certificate in Education (University Teaching) from UniSA.
She currently serves as associate editor in three internationally recognised journals - Supply Chain Management: An International Journal; Journal of Manufacturing Technology Management; and International Journal of Information and Operations Management Education. She also sits on editorial boards for various journals such as International Journal of Supply and Operations Management; Journal of Technology Management and Technopreneurship; Journal of Sustainability Research; and Journal of Operations and Management Research.
Her research focuses on operations and supply chain management, with projects including sustainability, value co-creation, Industry 4.0 and intelligent manufacturing.  She has been successful in various external grants and worked in a number of projects for small businesses, multinational corporations, industry associations, State and Federal Government departments and the Organisation for Economic Co-operation and Development (OECD). Her work has been published internationally in various refereed journal articles and book chapters, and produced a range of reports for government and industry bodies that have been used to inform policy and decision-making.
Claudine has engaged local and international industry through playing an active role in various committees and is associated with a range of professional organisations, including the Council of Supply Chain Management Professionals (CSCMP), the Chartered Institute of Purchasing and Supply (CIPS), the Society for Supply Chain Professionals (APICS), and the South Australian Freight Council. With her academic background and industry involvement, she brings some 20 years of experience in the operations, logistics and supply chain field to the UniSA Business School.    

Claudine currently serves as Associate Editor for three internationally recognised journals: Supply Chain Management: An international journal;  Journal of Manufacturing Technology Management; and International Journal of Information and Operations Management Education. She also sits on various editorial boards including the International Journal of Supply and Operations Management, Journal of Technology Management and Technopreneurship; and Journal of Sustainability Research.

She had worked in three ARC-funded discovery and linkage projects in Sydney; and as a research fellow in Queensland. She was inolved in a number of projects that comprised a wide range of clients from small businesses, multinational corporations, industry associations and the OECD to both state and Federal Government departments. These departments include: Federal Government - Department of Industry, Tourism and Resources (DITR), Department of Transport and Regional Services (DOTARS)Queensland Government- Department of State Development, Trade and Innovation (DSDTI).South Australian Government - Primary Industry and Resources SA (PIRSA), Department of Premier and Cabinet (DPC); Department of Trade and Economic Development (DTED). The range of research services entailed writing recommendations for business improvement, continuous innovation, knowledge strategy, supply chain alignment, sectoral innovation mechanisms and policy recommendations for the state and federal government.

International Projects

She was lead researcher for Australia in a European Union (EU) project Product Service Systens along Life Cycle (ProSSaLiC) under the European Community’s Seventh Framework funding programme. This project is based on the idea of service as a system of interacting parts that include people, technology, processes and businesses, and aims to facilitate the deployment of a collaborative scheme focused on the exchange of the knowledge required to develop new methodologies, models, methods and ICT tools to support a Product-Service System (PPS) throughout its Life Cycle phases. This project is led by Università Degli Studi Di Bergamo in Italy and involves nine countries (Denmark, Israel, Japan, UK, USA, Japan, Brazil and Australia). It is funded by the EU.

Claudine was co-investigator in an international project entitled ‘Capability building among Malaysian manufacturers towards achieving Malaysia’s New Economic Model’ with researchers from Universiti Teknikal Malaysia and Aston University, UK. The research stems from the declining contribution of manufacturing to economic growth in Malaysia and the need to review the manufacturing agenda and undertake more value added, high technology production that can sustain the competitiveness of its industry in global markets. The study is funded by the Malaysian Ministry of Higher Education, based on a national competitive grant under the Fundamental Research Grants Scheme in 2011.

She was also involved in an international research collaboration on Organisational forms in New Product Development Systems achieving Sustained Innovation Performance led by by Dr.ir.Petra de Weerd-Nederhof, Associate Professor, Organisation studies and Innovation, School of Business, Public Administration and Technology at the University of Twente, the Netherlands. This international research initiative involves academics and researchers from the Netherlands, United Kingdom, Portugal, Germany, Finland, Belgium, Spain, Slovak Republic, Denmark, Turkey, Norway and Australia. It is funded internationally by RADMA in the United Kingdom.

She had been successful in various research grant applications, both internal and external. She has published and regularly reviews for notable international journals in the field.

Current research areas 

Value chain analysis, Supply chain integration, Sustainability in agri-food supply chains, Product recalls and closed-loop supply chains

Year Citation
2024 Statsenko, L., Jayasinghe, R. S., & Soosay, C. (2024). Supply network resilience capabilities: a social-ecological perspective. Supply Chain Management-An International Journal, 29(1), 1-26.
DOI Scopus24 WoS22
2019 Perera, S., Soosay, C., & Sandhu, S. (2019). Investigating the strategies for supply chain agility and competitiveness. Asian journal of business and accounting, 12(1), 279-311.
DOI
2018 Kannusamy, R., & Soosay, C. (2018). Genetic Release Control for loading of trucks in an unrelated parallel machine supply chain environment. International journal of management and applied science, 4(3), 56-60.
2016 Soosay, C., Nunes, B., Bennett, D. J., Sohal, A., Jabar, J., & Winroth, M. (2016). Strategies for sustaining manufacturing competitiveness: comparative case studies in Australia and Sweden. Journal of manufacturing technology management, 27(1), 6-37.
DOI
2015 Jabar, J., Soosay, C., Khalid, F. A., Musa, H., & Othman, N. A. (2015). The role of strategic technology alliances (STA) towards organizational performance in manufacturing industry: the perspective of developing countries. Asian social science, 11(16), 38-54.
DOI
2015 Soosay, C., & Hyland, P. (2015). A decade of supply chain collaboration and directions for future research. Supply chain management: an international journal, 20(6), 613-630.
DOI
2015 Ghasabeh, M., Soosay, C., & Reaiche, C. (2015). The emerging role of transformational leadership. Journal of Developing Areas, 49(6), 459-467.
DOI
2014 Varsei, M., Soosay, C. A., Fahimnia, B., & Sarkis, J. (2014). Framing sustainability performance of supply chains with multidimensional indicators. Supply chain management, 19(3), 242-257.
DOI
2013 Becker, K., Hyland, P., & Soosay, C. (2013). Labour attraction and retention in rural and remote Queensland communities. Australasian journal of regional studies, 19(3), 342-368.
2012 Soosay, C. A., Fearne, A., & Dent, B. (2012). Sustainable value chain analysis: a case study of Oxford Landing from "vine to dine". Supply chain management, 17(1), 68-77.
DOI
2011 Jabar, J., Soosay, C., & Santa, R. (2011). Organisational learning as an antecedent of technology transfer and new product development: a study of manufacturing firms in Malaysia. Journal of manufacturing technology management, 22(1), 25-45.
DOI
2011 Santa, R., Bretherton, P., Ferrer, M., Soosay, C., & Hyland, P. (2011). The role of cross-functional teams on the alignment between technology innovation effectiveness and operational effectiveness. International journal of technology management, 55(1/2), 122-137.
DOI
2011 Soosay, C., & Fearne, A. (2011). Using sustainable value chain analysis as a catalyst for co-innovation in regional development: a case study of South Australian wine from the Riverland. International journal of innovation and regional development, 3(2), 126-140.
DOI
2009 Soosay, C. A. (2009). International and domestic students' perspectives on teaching and learning. Journal of international education in business, 2(1), 20-32.
2008 Soosay, C. A., & Hyland, P. (2008). Exploration and exploitation : the interplay between knowledge and continuous innovation. International journal of technology management, 42(1/2), 20-35.
DOI
2008 Zheng, C., Soosay, C., & Hyland, P. (2008). Manufacturing to Asia: who will win the emerging battle for talent between dragons and tigers?. Journal of manufacturing technology management, 19(1), 52-72.
DOI Scopus26 WoS16
2008 Soosay, C. A., Hyland, P., & Ferrer, M. (2008). Supply chain collaboration : capabilities for continuous innovation. Supply chain management, 13(2), 160-169.
DOI
2008 Soosay, C. A., & Hyland, P. (2008). Managing knowledge transfer as a strategic approach to competitive advantage. International journal of technology management, 42(1/2), 143-157.
DOI
2007 Jamieson, K., Hyland, P., & Soosay, C. A. (2007). An exploration of a proposed balanced decision model for the selection of Enterprise Resource Planning systems. International Journal of Integrated Supply Management, 3(4), 345.
DOI
2007 Zheng, C., Hyland, P., & Soosay, C. A. (2007). Training practices of multinational companies in Asia. Journal of European Industrial Training, 31(6), 472-494.
DOI Scopus26
2006 Soosay, C. A., & Chapman, R. (2006). An empirical examination of performance measurement for managing continuous innovation in logistics. Knowledge and Process Management, 13(3), 192-205.
DOI
2006 Rolfe, J., Bretherton, P., Soosay, C. A., & Hyland, P. (2006). Statistical techniques to facilitate the launch price of fresh fruit: bringing science to the art of pricing. British Food Journal, 108(3), 200-212.
DOI
2005 Soosay, C. A., & Sloan, T. (2005). Driving change: Innovative management in distribution centres. Journal of Asia Entrepreneurship and Sustainability.
2005 Soosay, C. A. (2005). An empirical study of individual competencies in distribution centres to enable continuous innovation. Creativity and innovation management, 14(3), 299-310.
DOI
2005 Soosay, C. A., & Hyland, P. (2005). Effect of firm contingencies on continuous innovation. International Journal of Innovation and Technology Management, 02(02), 153-169.
DOI
2004 Soosay, C. A., & Hyland, P. (2004). Driving innovation in logistics : case studies in distribution centres. Creativity and innovation management, 13(1), 41-51.
DOI
2003 Hyland, P., Soosay, C. A., & Sloan, T. (2003). Continuous improvement and learning in the supply chain. International journal of physical distribution and logistics management, 33(4), 316-335.
DOI
2003 Chapman, R., Soosay, C. A., & Kandampully, J. (2003). Innovation in logistics services and the new business model : a conceptual framework. International journal of physical distribution and logistics management, 33(7), 630-650.
DOI
2002 Chapman, R., Soosay, C. A., & Kandampully, J. (2002). Innovation in logistic services and the new business model: a conceptual framework. Managing Service Quality, 12(6), 358-371.
DOI

Year Citation
2024 O'Connor, A., Hallak, R., Soosay, C., & Mandrell, J. (2024). Conceptualizing regional entrepreneurial ecosystem resilience: A governance perspective. In R. Huggins, F. Kitagawa, D. Prokop, C. Theodoraki, & P. Thompson (Eds.), Entrepreneurial Ecosystems in Cities and Regions: Emergence, Evolution, and Future (pp. 422-439). UK: Oxford University Press.
DOI Scopus2
2023 Soosay, C. (2023). Coordination in Supply Chains. In J. Sarkis (Ed.), Source details - Title: The Palgrave Handbook of Supply Chain Management (pp. 1-26). Switzerland: Springer.
DOI
2018 Sandhu, S., Soosay, C., Harris, H., Hvolby, H. H., & Sandhu, H. (2018). Ecosystem services for wine sustainability: a case in point of sustainable food systems. In J. Marques (Ed.), Source details - Title: Handbook of engaged sustainability (pp. 653-682). Switzerland: Springer.
DOI
2014 Soosay, C., Fearne, A., & Varsei, M. (2014). Extending sustainable practices beyond organizations to supply chains. In S. Sandhu, S. McKenzie, & H. Harris (Eds.), Source details - Title: Linking local and global sustainability (pp. 71-90). Netherlands: Springer.
DOI
2013 Soosay, C. (2013). Improving sustainable development in Australia's agrifood supply chains. In W. Kersten, T. Blecker, & C. M. Ringle (Eds.), Source details - Title: Sustainability and collaboration in supply chain management : a comprehensive insight into current management approach (pp. 43-64). Germany: Josef Eul Verlag GmbH.
2013 Soosay, C. (2013). A structural analysis of supply chain agility for effective product recalls in reverse logistics. In W. Kersten, T. Blecker, & C. M. Ringle (Eds.), Source details - Title: Sustainability and collaboration in supply chain management : a comprehensive insight into current management approaches (pp. 65-81). Germany: EUL Joseph Verlag GmbH.
2010 Mohezar Ali, S., & Soosay, C. A. (2010). Structural analysis of information technology (IT) integration in food supply chains and firm innovativeness. In T. Blecker, W. Kersten, & C. Luthje (Eds.), Source details - Title: Innovative Process Optimization Methods in Logistics - Emerging Trends, Concepts and Technologies (pp. 17-31). Berlin, Germany: Erich Schmidt Verlag.
2010 Soosay, C. A. (2010). Assessing cold chain integration, innovation and information sharing. In W. Kersten, T. Blecker, & C. Luthje (Eds.), Source details - Title: Pioneering solutions in supply chain management: a comprehensive insight into current management approaches (pp. 225-240). Berlin, Germany: Erich Schmidt Verlag.
2009 Mohezar Ali, S., & Soosay, C. A. (2009). Investigating the performance of food supply chains through IT integration: A proposed model. In T. Becker, W. Kersten, & M. Meyer (Eds.), Source details - Title: High Performance Logistics: Methods and technologies (pp. 97-112). Germany: Erich Schmidt Verlag.
2009 Soosay, C. A., & Fearne, A. (2009). An analysis of supply chain performance from grape to retail. In W. Kersten, T. Blecker, & M. Meyer (Eds.), Source details - Title: Supply chain performance management: current approaches (pp. 37-54). Germany: Erich Schmidt Verlag.
2008 Soosay, C. A. (2008). Managing supply chain networks : strategies for logistics integration. In Source details - Title: Management in logistics networks and nodes : concepts, technology and applications (pp. 163-179). Berlin: Erich Schmidt Verlag.
2008 Hyland, P., Soosay, C., Samson, D., & Singh, P. J. (2008). Innovation, technology and knowledge management. In Source details - Title: Operations management: an integrated approach (pp. 225-250). UK: Cambridge University Press.
DOI
2007 Soosay, C. A. (2007). Logistics and supply chain efficiencies: the organizational capabilities supporting innovation. In W. Kersten (Ed.), Source details - Title: Innovative Logistics Management: Competitive Advantages through new Processes and Services (pp. 181-197). Berlin: Erich Schmidt Verlag.

Year Citation
2018 Soosay, C., & Kannusamy, R. (2018). Scope for industry 4.0 in agri-food supply chains. In W. Kersten, T. Blecker, & C. M. Ringle (Eds.), Proceedings of the Hamburg International Conference of Logistics (HICL): the road to a digitalized supply chain management: smart and digital solutions for supply chain management (pp. 37-56). Germany: epubli.
2015 Soosay, C. (2015). Building sustainability into the value co-creation in supply chains. In W. Kersten, T. Blecker, & C. Ringle (Eds.), Proceedings of the Hamburg International Conference of Logistics (HICL): Sustainability in logistics and supply chain management (pp. 35-62). Germany: epubli GmbH Berlin.
DOI
2015 Ali, I., & Soosay, C. (2015). Understanding risks in the Australian citrus supply chain. In Proceedings of the 13th ANZAM Operations, Supply Chain and Services Management Symposium (pp. 1-21). Australia: ANZAM - Australian and New Zealand Academy of Management.
2015 Perera, S., Soosay, C., & Sandhu, S. (2015). Strategies for agility in supply chains: a study of Australian manufacturers. In Proceedings of the 13th ANZAM Operations, Supply Chain and Services Management Symposium (pp. 1-20). Australia: Australian and New Zealand Academy of Management.
2015 Nikookar, E., Nagalingam, S., & Soosay, C. (2015). The role of visibility in supply chain resilience: a resource-based approach. In Proceedings of the 29th Australian and New Zealand Academy of Management Conference: Managing for Peak Performance (pp. 1-19). Australia: ANZAM.
2014 Perera, S., Soosay, C., & Sandhu, S. (2014). Does agility foster sustainability: development of a framework from a supply chain perspective. In T. Olsen, & A. Zhang (Eds.), Proceedings of the 12th ANZAM operations, supply chain and services management symposium (pp. 1-19). Australia: ANZAM.
2013 Varsei, M., & Soosay, C. A. (2013). A conceptual framework for the design and management of sustainable supply chains. In M. Grimmer, & R. Hecker (Eds.), Proceedings of the 27th Australian and New Zealand Academy of Management conference (ANZAM): managing the edge (pp. 1-16). Australia: Australian and New Zealand Academy of Management.
2013 Soosay, C. A., & Pinto, R. (2013). A study of supply chain integration and firm performance in Australian manufacturing. In R. Lane, & D. Kahn (Eds.), Proceedings 11th ANZAM operations, supply chain and services management symposium (pp. 1-17). Australia: Australian and New Zealand Academy of Management.
2013 Soosay, C. A. (2013). Scope for measuring sustainability performance in supply chains. In R. Lane, & D. Kahn (Eds.), Proceedings : 11th ANZAM Operations, Supply Chain and Services Management Symposium (pp. 1-17). Australia: Australian and New Zealand Academy of Management.
2013 Soosay, C. (2013). Agility and reverse logistics: a conceptual framework. In 11th ANZAM Operations, Supply Chain and Services Management Symposium (pp. 1-14). Australia: Australian and New Zealand Academy of Management.
2013 Granlie, M., Hvolby, H. H., Cassel, R. A., De Paula, I. C., & Soosay, C. (2013). A taxonomy of current literature on reverse logistics. In IFAC Proceedings Volumes (IFAC-PapersOnline) Vol. 46 (pp. 275-280). Brazil: IFAC.
DOI
2012 Jabar, J., & Soosay, C. (2012). Absorptive capacity, resources and alliances: does technology transfer lead to enhance manufacturing performance?. In 10th ANZAM Operations, Supply Chain and Services Management Symposium (pp. 1-18). Australia: ANZAM.
2011 Jabar, J., Soosay, C., Othman, A., & Tahir, M. N. H. (2011). Factors influencing strategic technology alliance formation of Malaysian manufacturers. In Innovation, Management and Service: International proceedings of Economics Development and Research Vol. 14 (pp. 20-26). Singapore: International Association of Computer Science and Information Technology.
DOI
2011 Soosay, C. A. (2011). A study of operational integration in the Australian cold chain. In Proceedings of the 9th ANZAM Operations Supply Chain and Services Management Symposium (pp. 141-159). Australia: Deakin University and ANZAM.
2011 Jabar, J., & Soosay, C. A. (2011). Evaluating technology transfer and the performance of manufacturing SMEs. In Proceedings of the 25th ANZAM Conference (pp. 1-26). Sydney, Australia: ANZAM - Australian and New Zealand Academy of Management.
2011 Ali, S. M., Soosay, C. A., & Hvolby, H. H. (2011). Institutional and relational perspectives of supply chain technology integration. In S. Orr, & V. Ratten (Eds.), Proceedings of the 9th ANZAM Operations Supply Chain and Services Management Symposium (pp. 228-243). Australia: Deakin University and ANZAM.
2011 Jabar, J., & Soosay, C. A. (2011). Improving organisational performance through strategic technology alliances: A study of Malaysian manufacturers. In Proceedings of the 10th International Research Conference on Quality, Innovation and Knowledge Management: Aligning Innovation in Developed and Emerging Economies (pp. 246-258). Australia: Monash University.
2010 Mohezar Ali, S., & Soosay, C. A. (2010). Integrating the supply chain through electronic collaboration and the impact on operational efficiency. In B. Gurd (Ed.), Proceedings of the 24th Annual Australian and New Zealand Academy of Management Conference 2010 : Managing for Unknowable Futures (ANZAM 2010). South Australia: ANZAM.
2010 Jabar, J., & Soosay, C. A. (2010). Evaluating innovation adoption attributes in technology transfer. In K. Hughes (Ed.), Proceedings of the 8th ANZAM Operations, Supply Chain and Services Management Symposium : Managing in Challenging Times (pp. 1-19). Singapore: ANZAM.
2010 Jabar, J., & Soosay, C. (2010). Evaluating technology transfer and new product development in Malaysian manufacturers. In B. Gurd (Ed.), Proceedings of the 24th annual Australian and New Zealand Academy of Management conference 2010: managing for unknowable futures. Australia: Australian and New Zealand Academy of Management.
2010 Jabar, J., & Soosay, C. A. (2010). An assessment of technology transfer in Malaysian manufacturers and the impact on performance and innovativeness. In C. Chai, & K. -H. Kah-Hin (Eds.), Proceedings of the 5th international conference on management of innovation and technology 2010 (pp. 983-989). Singapore: IEEE.
DOI
2010 Mohezar Ali, S., & Soosay, C. A. (2010). Information technology (IT) integration and operational efficiency - applying the TOE framework to the food industry. In K. Hughes (Ed.), Proceedings of the 8th ANZAM Operations, Supply Chain and Services Management Symposium : Managing in Challenging Times (pp. 1-17). Singapore: ANZAM.
2009 Jabar, J., & Soosay, C. A. (2009). An integration of theories to identify the factors enabling strategic technology alliances. In C. Soosay, P. O'Neill, & D. Prajogo (Eds.), Proceedings of the 7th ANZAM operations, supply chain and services management symposium: integration through innovation (pp. 222-237). AUS: UniSA.
2009 Ferrer, M., Santa, R., Soosay, C. A., & Hyland, P. (2009). The critical competencies needed for innovative organisational inter-firm and intra-firm integration. In Proceedings of the 10th International Continuous Innovation Network (CINet) Conference (pp. 284-299). Netherlands: Causal Productions.
2009 Bretherton, P., & Soosay, C. A. (2009). Integrating value chains through strategic alliances: Enhancing competitive advantage in the NZ wine industry. In S. Soosay, & C. Claudine (Eds.), Proceedings of the 7th ANZAM Operations, Supply chain and Services Management Symposium: Integration through Innovation. Australia: UniSA.
2009 Mohezar Ali, S., & Soosay, C. A. (2009). Understanding the factors for Information Technology (IT) integration in the food supply chain : a conceptual framework. In S. Soosay, & C. Claudine (Eds.), Proceedings of the 7th ANZAM operations, supply chain and services management symposium: integration through innovation. Australia: UniSA.
2009 Jabar, J., & Soosay, C. A. (2009). Exploring technology transfer and new product development through organizational learning in strategic technology alliances. In B. Beaumont, & N. Nicholas (Eds.), Proceedings of the 23rd ANZAM Conference: Sustainability Management and Marketing. Melbourne, Australia: Monash University.
2009 Mohezar Ali, S., & Soosay, C. A. (2009). Antecedents of interorganisational IT system (IOS) adoption in food supply chain operations - Institutional and relational perspectives. In B. Beaumont, & N. Nicholas (Eds.), Proceedings of the 23rd ANZAM Conference: Sustainability Management and Marketing. Melbourne, Australia: Monash University.
2008 Mohezar Ali, S., & Soosay, C. A. (2008). Investigating the barriers to IT integration in global supply chains : a conceptual framework. In The challenges and opportunities of operating in complex supply chains : proceedings of the ANZAM Operations, Supply Chain and Services Management Symposium 2008. [Parkville, Vic.]: University of Melbourne.
2008 Jabar, J., & Soosay, C. A. (2008). Strategic technology alliance in manufacturing firms : a conceptual paper. In The challenges and opportunities of operating in complex supply chains : proceedings of the ANZAM Operations, Supply Chain and Services Management Symposium 2008. [Parkville, Vic.]: University of Melbourne.
2008 Hyland, P., Soosay, C. A., Sloan, T., & de Weerd Nederhof, P. (2008). The link between NPD activities and market volatility: an empirical study. In Proceedings of the 9th International CINet Conference: Radical Challenges in innovation management (pp. 460-471). Netherlands: Continuous Innovation Network.
2008 Santa, R., Ferrer, M., Soosay, C. A., Bretherton, P., & Hyland, P. (2008). The role of cross-functional teams on the alignment between technological innovation effectiveness and operational effectiveness. In Proceedings of the 9th International CINet Conference : radical changes in innovation management (pp. 710-722). Spain: Continuous Innovation Network.
2008 Hyland, P., Soosay, C. A., & Sloan, T. (2008). Understanding the impact of organizational culture on new product development. In The challenges and opportunities of operating in complex supply chains : proceedings of the ANZAM Operations, Supply Chain and Services Management Symposium 2008. [Parkville, Vic.]: University of Melbourne.
2008 Hyland, P., Becker, K., & Soosay, C. A. (2008). Sustaining regional businesses' innovative approaches to employee attraction and retention. In Proceedings of the 9th International CINet Conference : radical changes in innovation management (pp. 25-37). Australia: Casual Productions.
2008 Soosay, C. A. (2008). Operational issues and challenges in cold chain logistics management. In The challenges and opportunities of operating in complex supply chains : proceedings of the ANZAM Operations, Supply Chain and Services Management Symposium 2008. [Parkville, Vic.]: University of Melbourne.
2007 Soosay, C. A., & Hyland, P. (2007). Small business operations in times of drought - Issues and strategies for operational survival. In S. Singh, & P. P. (Eds.), Future challenges for the Asia Pacific region : Proceedings of the 5th ANZAM Operations Management Symposium and 1st Asia Pacific Operations Management Symposium 2007. Melbourne, Australia: University of Melbourne.
2007 Ferrer, M., Santa, R., Hyland, P., & Soosay, C. A. (2007). Flexibility in supply chain: inter-firm relationship competencies and their impact on cost performance. In M. Magnusson, & M. M. (Eds.), Proceedings of the 8th International CINet Conference: Continuous Innovation: Opportunities and Challenges. Netherlands: Continuous Innovation Network.
2007 Soosay, C. A. (2007). An empirical study innovative capabilities in logistics. In S. Singh, & P. P (Eds.), Future challenges for the Asia Pacific region : Proceedings of the 5th ANZAM Operations Management Symposium and 1st Asia Pacific Operations Management Symposium 2007. Melbourne, Australia: University of Melbourne.
2007 Ferrer, M., Soosay, C. A., & Hyland, P. (2007). Developing the capability to manage relationships: Does maturity matter?. In S. Sohal, & A. A. (Eds.), The Eighth International Research Conference on Quality, Innovation and Knowledge Management: Industry and Academia Collaborating to meet the challenges of the global economy. Australia: Department of Management, Monash University.
2007 Soosay, C. A., & Hyland, P. (2007). Knowledge and new product development strategy for continuous innovation: A case study. In S. Sohal, & A. A. (Eds.), The Eighth International Research Conference on Quality, Innovation and Knowledge Management: Industry and Academia Collaborating to meet the challenges of the global economy. Australia: Department of Management, Monash University.
2007 Soosay, C. A. (2007). A knowledge strategy for continuous innovation in software firms. In M. Magnusson, & M. M. (Eds.), Proceedings of the 8th International CINet Conference: Continuous Innovation Opportunities and Challenges. Netherlands: Continuous Innovation Network.
2007 Hyland, P., Soosay, C. A., Sloan, T., De Weerd Nederhof, P., & Pullen, A. (2007). Explorers, exploiters and hybrids : do culture and the environment make any difference?. In M. Magnusson, & M. M (Eds.), Proceedings of the 8th International CINet Conference : continuous innovation - opportunities and challenges. Netherlands: Continuous Innovation Network.
2007 Soosay, C. A., Ferrer, M., Santa, R., & Hyland, P. (2007). Internal and external integration: strategies for logistics competitiveness. In C. Chapman, & R. R. (Eds.), Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital. Sydney, Australia: University of Western Sydney,.
2006 Ferrer, M., & Soosay, C. A. (2006). Innovative approaches to formation of supply chain relationships. In Proceedings of continuous Innovation - CI and sustainability: Designing the road ahead. Lucca, Italy.
2006 Ferrer, M., Hyland, P., Bretherton, P., & Soosay, C. A. (2006). An Exploratory Approach to Managing a Portfolio of Relationships in Supply Chains in Australia. In L. Corbett, & A. Elias (Eds.), Proceedings of Australian and New Zealand Academy of Management: Operations Management Symposium. Wellington, New Zealand: Victoria Management School, Victoria University of Wellington.
2006 Bretherton, P., Beckett, R., & Soosay, C. A. (2006). Building innovative capabilities in SMEs: through virtual and knowledge networks. In Proceedings of Continuous Innovation - CI and sustainability: Designing the road ahead. Italy: CINet.
2006 Soosay, C. A., & Hyland, P. (2006). Strategies in maintaining customer satisfaction in logistics - cases from Distribution Centres. In Operations: strategy, systems and networks : book of abstracts. Wellington: Victoria Management School, Victoria University of Wellington.
2006 Soosay, C. A., & Hyland, P. (2006). A case study on knowledge transfer as an integrative approach to competitive advantage. In Proceedings of Continuous Innovation - CI and Sustainability: Designing the road ahead. Italy: CINet.
2006 Soosay, C. A., & Hyland, P. (2006). Knowledge exploration and exploitation: The absorptive capacity for continuous innovation. In Proceedings of Continuous Innovation - CI and sustainability: Designing the road ahead.. Italy: CINet.
2005 Soosay, C. A., Ferrer, M., & Hyland, P. (2005). Innovative approaches to collaboration in the supply chain. In Proceedings of Continuous Innovation- (Ways of) Making things happen. Brighton, UK.
2005 Soosay, C. A., & Sloan, T. (2005). Integrating internal operations for effective operations: case studies in the supply chain. In Proceedings of Australian and New Zealand Academy of Management: Operations Management Symposium. Rockhampton, Australia.
2005 Soosay, C. A., Sloan, T., & Chapman, R. (2005). Developing Organizational Capabilities: A strategic approach to Continuous Innovation. In Proceedings of Continuous Innovation - (Ways of) Making Things Happen. Brighton, UK.
2005 Hyland, P., Rolfe, J., Soosay, C., & Street, D. (2005). An empirical study on relocation choices: factors and issues determining labour mobility in Queensland. In D. Davies, G. Fisher, & R. Hughes (Eds.), Proceedings of 19th Australian and New Zealand Academy of Management Conference. Australia: Australian and New Zealand Academy of Management.
2004 Martinez_Fernandez, C., Soosay, C. A., & Tremayne, K. (2004). The learning space of the service firm and elements in the co-production of knowledge: evidence from Australian service firms. In People, knowledge and technology : what have we learnt so far? : proceedings of the first iKMS International Conference on Knowledge Management, Singapore, 13-15 December 2004. Singapore: World Scientific.
2004 Soosay, C. A., & Chapman, R. (2004). Performance Measures to sustain Continuous Innovation - Empirical studies of logistics functions within firms. In Proceedings of Continuous Innovation: Strategic Priorities for the Global Knowledge Economy.. [Adelaide, S. Aust.]: Causal Productions for InCITe.
2004 Martinez_Fernandez, C., Soosay, C. A., Bjorkli, M., & Tremayne, K. (2004). Are knowledge-intensive service activities enablers of innovation processes? - a study of Australian Software Firms. In Proceedings of Continuous Innovation: Strategic Priorities for the Global Knowledge Economy. [Adelaide, S. Aust.]: Causal Productions for InCITe.
2002 Beckett, R., Hyland, P., & Soosay, C. A. (2002). Representing Enterprise Innovation: a System Engineering View. In Proceedings of quality innovation knowledge (QIK) Conference. Kuala Lumpur, Malaysia.

  • Case Study 1: Value co-creation and supply chain strategy: A case study of Beerenberg, WA Dept of Primary Industries and Regional Development, 01/01/2019 - 30/04/2019

Courses I teach

  • BUSS 3085 Managing Sustainability in Supply Chains (2024)
  • BUSS 5326 Global Supply Chain Management (2024)

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